Shipping & Return Policy

Shipping & Handling

We offer FREE shipping via UPS/USPS/FedEx to the Contiguous United States for most products.  Most of our in-stock orders ship in 3 business day. Delivery time within the United States is 5-8 days. Due to COVID-19 shipping times may vary. And for back-ordered items, shipping timeframes are updated in real-time, please check the selections carefully when you place an order.

Your transit time and carrier may vary.

  1. Shipping to Alaska or Hawaii will be charged the normal UPS/USPS/FedEx posted rate.
  2. Shipping to Puerto Rico, or any country other than the U.S., please contact us at service@icubicubi.com, Delivery time may be up to 30 days or more.
  3. Shipping to P.O. Boxes is NOT available.
  4. Shipping to APO/FPO and International addresses are not currently available as a standard option. Please call or e-mail for the status and charges for your specific location.

*Please keep in mind that when things happen like national holidays, inventory shortages, shipping carrier delays, customs delays, extreme weather, and other scenarios that we, unfortunately, have no control over, your delivery may be delayed. We appreciate your patience in those instances.

Shipping Address Modification

Because we aim to fulfill orders as quickly as possible, after 12 p.m. PST each day, we cannot change the shipping address or other details on your order. You are welcome to return the item to us in accordance with our Return Policy.

Order Cancellation

If you want to cancel your order, please email us at service@icubicubi.com as soon as possible. We will issue a full refund if the product has not yet start to ship. If the product is on the progress of delivery, it cannot be canceled. Shipping costs for returned merchandise will be deducted from your refund. If you refuse delivery of an order, CUBICUBI will deduct the cost of shipping from your refund. more refund detail you can see Refund Policy.

Backordered Items

In the event an item you’ve ordered is out of stock, we will ship the items available and ship the out of stock item(s) as soon as they become available via an expedited method at no cost to you. Tips Shipping times are estimated and not guaranteed - delays may happen due to weather, shipping carrier or customs delays, inventory shortages, or other events that we have no control over. We'll always do everything we can to make sure your order gets to you as quickly as possible. If you have any questions about shipping, please email us at service@icubicubi.com